More than $360 million in restitution owed to American consumers is in jeopardy due to actions taken by the Consumer Financial Protection Bureau under the Trump administration, according to a new investigation by advocacy groups.
The report, released by the Consumer Federation of America and the Student Borrower Protection Center, found that over $120 million in compensation for victims of corporate misconduct has already been rescinded, while hundreds of millions more remain unpaid or at risk of being revoked.
The investigation revealed that the CFPB, now led by Trump-appointed Acting Director Russell Vought, has terminated or modified at least 10 settled enforcement cases, eliminating corporate obligations to pay restitution.
“The CFPB should be protecting Americans in the financial marketplace, not coddling corporate lawbreakers,” said Eric Halperin, a senior fellow at Consumer Federation of America. “The Trump CFPB’s laundry list of corporate pardons and ongoing termination of settled enforcement cases raises serious questions about the fate of hundreds of millions of dollars owed to Americans.”
Among the affected cases was an $80 million redress order against Navy Federal Credit Union for illegal overdraft fees, which was terminated in July 2025.
A $48 million settlement with Toyota Motor Credit over deceptive auto loan practices was also voided in May, while a $2.25 million agreement with National Collegiate Student Loan Trusts for illegal debt collection was withdrawn after investor objections.
In another case, the CFPB reduced a $2 million penalty against payments company Wise to just $44,955.
Additionally, the report raised concerns about $550 million in consumer redress ordered by the CFPB in 2024, much of which remains unpaid and vulnerable to cancellation.
This includes up to $120 million from Block, the parent company of Cash App, for weak fraud protections, and $100 million from student loan servicer Navient for alleged servicing abuses. The CFPB received Navient’s payment but has not yet distributed the funds to affected borrowers.
“The dismissal of these actions pardons repeat offender banks and corporations, setting a dangerous precedent,” said Lisa McCormick, a consumer advocate in New Jersey. “Trump’s CFPB is also trying to abolish or change court orders for lawbreaking companies that agreed to compensate consumers and pay fines for their misconduct.”
The groups also criticized the agency for a lack of transparency, noting that the CFPB has not published its quarterly financial reports since January, breaking from its longstanding practice of disclosing penalty collections and victim relief fund distributions.
Eric Halperin, a senior fellow at the Consumer Federation of America, said the findings suggest the agency has shifted its focus away from consumer protection.
“When Americans got ripped off by big banks and other financial companies, they could count on the CFPB to take action – until now. Under Trump’s CFPB, Wall Street wrongdoers are being richly rewarded at the expense of Americans who should be getting checks in the mail,” said Allison Preiss, senior fellow at Student Borrower Protection Center. “There’s been no word from Trump’s CFPB as to the whereabouts of hundreds of millions of dollars in redress that is owed to the American people.”
The CFPB did not immediately respond to a request for comment. The report comes amid broader criticism of the agency’s enforcement record under the Trump administration, which has dismissed at least 22 pending cases and attempted to cut staffing in its enforcement division.